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Post by stay4while on Mar 26, 2007 9:39:46 GMT -5
Hi all, I went into a bit of a rage last night when I logged in to work to see, not just that the cherry pickers had taken all the good dictators and left the bad guys, but that some reports had been put back into the system that were dictated on Thursday and Friday!!! (24-hour TAT). The audacity of these people sometimes astounds me. I know those particular reports were not there on Friday or Saturday evening and then, as if by the work of some magical MT elf, just appeared back in the work pool yesterday. This looks like someone took a batch of great reports on Friday and sat on them all weekend and NEVER DID THEM!!! By the time I got to them last night they were more than 24 hours past TAT. I have worked for this company for about a year and have seen the cherry picking from the day I started. The supe has sent some threatening emails, but never fully dealt with the problem. The vent is done. I am wondering who else out there is a victim of cherry pickers. What have you done about it? What does your company do to alleviate this problem? Thanks in advance for sharing
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Post by LatteLucy on Mar 27, 2007 9:16:40 GMT -5
Oh Stay! Not good! I have never had this problem. My super absolutely does not tolerate this crap. I have no advice, but I feel for you. I would be livid. I do not understand a company that does not carry out their "threats." I would think your super would be angry also when everything was out of TAT. Does super have a log of who pulls which jobs and rejects? This would obviously solve the cherry picker mystery.
Good luck lady,
LatteLucy
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Post by stay4while on Mar 27, 2007 21:14:08 GMT -5
Thanks Lucy!!
Supe sent a threatening email this afternoon. I peeked into the pool tonight and all but 8 reports from yesterday have cleared and all the good reports are sitting there waiting for someone to take them. We will see how long it lasts.
I wonder if I should send her a followup email next week (or whenever the system breaks down again). Any thoughts?
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Post by LatteLucy on Mar 28, 2007 10:05:33 GMT -5
It sounds like you have a good relationship with your supe. I would keep her posted on it. What irks me is that she should be the one following up! She should take care of this crap. You are there to produce, produce, produce (you feel like a cow yet? MooooOOOO). She is there to make sure everyone follows company policy and can produce fairly. It shouldn't be up to you. Grrrrrrrrrrrrrrrr! How you have put up with this for a year is amazing!
So, did she send the "threats" out because someone brought it to her attention or she figured it out on her own? IMO, it will take her following through on the threats or the same boneheads will cherry pick when the smoke clears. It sounds like your company has a cycle...cherry pick...threat...be good widdle MTs...smoke clears...cherry pick...threat...etc. Nothing will change until something different in that cycle changes because "If you keep doing what your doing, you will keep getting what you got!"
Okay, I went on and on. This stuff drives me bonkers.
Hugs Stay and keep us posted!
Lucy
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Post by stay4while on Mar 29, 2007 9:54:13 GMT -5
Update....
So it has now been approximately 48 hours since my supe's email went out to all MTs on my account. Her message was pretty clear to me. However, within 12 hours the cherrypickers were back at it. When I logged in to work this morning, here is what I see:
A certain worktype...reports from 3/27 afternoon still waiting to be transcribed (ESL doc), while others in this same worktype are caught up to date. Another certain worktype is also caught up.
Once again, the cherrypickers have managed to pick over and leave reports that are now more than 36 hours PAST TAT waiting to be transcribed. I do not know how my supe can turn a blind eye to this, but I think I have just about reached my limit with this issue.
Am I to understand that I should be setting an example for the others because I was the one who complained? Am I to take the ESLs waiting from Tuesday and work my ass off for 1/2 pay because they are hard while the cherrypickers keep doing their thing, all while my supe turns a blind eye? I'm sorry. I just can't bring myself to work today. I am disgusted. I am disappointed. I am also not surprised. I have a moral issue with taking work that was dictated an hour ago when there is work from Tuesday sitting there. I also have a moral issue with doing the old work dictated by an ESL just because everyone else wants to skip over it.
My income at this point is purely supplemental and I am trying to reconcile this nonsense with my work ethic and sensibilities, and I am having a lot of trouble with it. I do not want to pick and choose like everyone else does. I also do not want to be everyone else's DOORMAT!!! On the flip side of that is my desire to increase my production and perfect my skills, which I now believe will not be possible at this company under these circumstances.
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Post by smellybacon on Mar 29, 2007 10:50:53 GMT -5
There's nothing I can say that you don't already know, but I will spout off anyway.
People will tend to be greedy when there's temptation, when it's easy and rewarding to cheat. The responsibility sits right on the supervisor.
To call it what it is, the cherrypickers are picking your pockets, and the supervisor is looking the other way because she's making money and the work is getting done. Maybe she's bothered by it, but it doesn't hurt her financially, and it sure as hell doesn't hurt the cherrypickers.
In the meantime, though, you're making yourself the kind of MT who can handle the challenges and doesn't have to be spoon fed the easy stuff. Over the long haul, you're better off.
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Post by Rennie on Mar 29, 2007 10:52:02 GMT -5
Since this has been brought to management's attention (more than once, I believe), and the situation is still status quo, I don't see what more you can do, other than terminate your contract with them. If all the good MTs leave, then the others will have to do the difficult dictators. I totally understand your frustration, but remember this: The MTs who are picking the cherries are really cheating themselves, as they will never learn to do anything but easy-as-pie dictations and will end up not having any marketable skills whatsoever. If you don't choose to leave right now, then what about proposing a higher rate be paid to the MTs who will tackle the tough dictators? Just a thought.
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Post by smellybacon on Mar 29, 2007 10:58:22 GMT -5
Amen Rennie!
I've worked in several IC situations, and nearly always the work was assigned. Sometimes it was just a matter of going to your folder on the server and downloading what's there. That meant that somebody had to decide how to distribute, then drag the files to the various folders. Whatever the system where you're working, it is NOT a lot of work for the supervisor to assign and distribute fairly.
And, like Rennie says, if some people are getting nothing but easy stuff, the ones who are picking up the slack should get paid more. If the supervisor pretends that's not fair, she needs to go back to whatever McDonald's she crawled out from under.
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rurur
Aspiring Chitchatter
[ss:Purples (Dark)]
Posts: 12
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Post by rurur on Dec 2, 2007 18:47:47 GMT -5
Hi, I know it's kinda late to reply on this post but here goes anyway: I don't think people should be allowed to see what is in the pool. I think that they should have to do the reports as they come to them and not be able to pick and choose. It's just not fair otherwise. There are always those that try and get off doing the easy dictators and then the others get stuck with the hard ones. My feeling is, if you are a skilled MT "worth your salt" you should be able to do anything and not pick and choose the easy ones!
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mzkaz
Chitchatter Neophyte
Posts: 7
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Post by mzkaz on Feb 26, 2009 9:49:37 GMT -5
I'll tell you one thing, I never used to cherry pick until the company I worked for announced they would penalize us for blanks in reports. It is never always possible to understand what some of these doctors are saying. Never, I don't care how long we've been doing it. I admit I did start to do it myself then, because I couldn't afford to lose the money if I didn't get paid for a line I typed because it had a blank in it. I don't know if other companies also penalize, but I know that's the reason I started. I did this job for money, not for fun. I used to turn in reports loaded with blanks because of some of the worst accents, it didn't bother me, but that was before they threatened to stop paying us for lines with blanks.
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